If you were affected by the Cash App data breach but didn’t file a claim in time for the class action settlement, you’re not alone. There were millions of users who were unable to file their claim before the November 18, 2024, deadline. But don’t panic — even if you didn’t receive compensation, there are important steps you can still take to protect yourself from a major threat in the future.
In this article, we’ll tell you what the Cash App settlement was, why it’s important, and what to do now if you missed out on this opportunity. You’ll also be given cybersecurity tips, legal advice, and official contact information.
Cash App Settlement: What happened?
The matter came to light in December 2021 when Cash App informed us that one of its former employees had downloaded some reports related to the company without permission. These reports contained personal information of about 8.2 million US users. However, the relief was that highly sensitive information like passwords and social security numbers was not leaked.
After this, in April 2022, Block Inc. (Cash App’s parent company) gave this information to the US Securities and Exchange Commission (SEC). A few months later, email notifications were sent to the affected users, and eventually, in August 2024, the company agreed to a class action settlement of $15 million.
What could have been received in the settlement?
Under the Cash App settlement, the following benefits were given to the affected users:
- Compensation up to a maximum of $2,500 for financial losses incurred with documents
- Free services for identity theft and credit monitoring
- Payment for a maximum of 4 hours at $50 per hour for loss of time
However, this was for a limited time and only those who filed a claim on time could take advantage of it.
If you missed the deadline, don’t panic — these 4 steps are a must
1. Contact the settlement administrator
A late claim may be considered in some rare cases — especially if you never received a notice. To contact:
- Website: cashappsecuritysettlement.com
- Phone: 1-866-615-9740
You can ask them if there are any options for late claimants.
2. Consult a data privacy lawyer
- If you opted out of the settlement or suffered a major loss, a qualified lawyer can help you. You may be able to take legal action personally or file a complaint with state/federal agencies.
3. Strengthen cybersecurity immediately
Although passwords or Social Security numbers were not leaked, some financial and identity information was still out. Take these steps:
- Turn on two-factor authentication on all financial apps
- Change your Cash App password
- Use a password manager to have a strong, unique password
- Check your credit report at AnnualCreditReport.com
- Place a credit freeze on Equifax, Experian, and TransUnion if necessary
4. File a complaint with government agencies
If you think your data has been mishandled or you’ve suffered harm, you can file a complaint with the following organizations:
- Federal Trade Commission (FTC)
- Consumer Financial Protection Bureau (CFPB)
- Your state’s attorney general’s office
These organizations can take further action and even assist you.
True story: When Jamal missed a deadline
Jamal, a freelancer in New York, found out too late that he was eligible for compensation from Cash App. He immediately contacted the settlement administrator but was told that no claims were being accepted. He then began monitoring his credit report, froze his credit, and used TransUnion’s fraud alert service. Even though he didn’t receive the money, he’s now cautious about digital security.
How to avoid missing out on such opportunities in the future?
Most people miss out simply because they didn’t see the notification. Here are some simple tips:
- Sign up for alerts at TopClassActions.com
- Check your email spam folder regularly
- Search your name in the class action database periodically
- Opt in to receive text alerts from consumer awareness organizations
Impact on Cash App’s reputation
The data breach incident did give a slight blow to Cash App’s credibility. But the company assures that it has now improved its internal data security policies, added additional user security features, and strengthened emergency response.
However, as a consumer, you must always be vigilant to protect your own information. Taking timely action is the easiest way to avoid major future losses.
FAQs
Q. What was the Cash App settlement about?
A. It was a $15 million settlement due to a data breach caused by a former employee who downloaded user information without permission.
Q. What was the deadline to file a claim?
A. The deadline to file a claim was November 18, 2024.
Q. How much compensation could users receive?
A. Eligible users could receive up to $2,500 for documented financial losses.
Q. I missed the deadline — can I still get compensation?
A. Generally, no. However, you can contact the settlement administrator to check for exceptions or seek legal advice.
Q. Is my information still at risk?
A. Passwords and Social Security numbers were not leaked, but it’s still smart to update your login info and monitor your credit.